In conversation with Harumi Gondo: Stepping up boundaries for business success

In this episode, Arthi has an eye-opening conversation with Harumi Gondo, about knowing the value of the business you conduct, and how to set those all important next step boundaries.
Harumi shares her personal business experiences of growing her NPO and business and how having a low pricing model hindered her success, until she became self-aware that this needed to change. With courageous conversations, she set and reinforced boundaries that have allowed her to thrive both personally and professionally. 
Harumi's share some wonderful analogies of the staircase and the open house, as ways for us to understand how we can grow beyond the present towards our vision. 
Take a listen to these wonderfully candid insights.

About Harumi Gondo:
Harumi has done a lot of work in the teaching space in academic and journalism spheres, before she founded an NPO in 2018 called TypeLAB, which trains and certifies Japanese mothers to understand and develop themselves to engage in satisfying relationships and careers. Her work centres around facilitating personality development through understanding  of Self.

Harumi also founded her for-profit group 2 years later, 16 Type, to run type trainings for companies and associations to build teamwork and culture centered around growth and psychological safety. Harumi believes this is her third and most likely final career.

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Share too, your own insights from your journey based on themes from the episode - what has worked or hasn't for you. We can all learn from each other.

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Chapters

• 0:00 Introduction
• 0:24 About Arthi Rabikrisson
• 1:05 About Harumi Gondo
• 1:58 Welcome Harumi!
• 2:13 More about Harumi
• 3:56 The initial difficulty with her business
• 5:41 When Harumi realised that low pricing model was not going to work and the emotional impact of free-riders
• 9:48 What Harumi did to rectify the situation
• 12:15 The cycle of resentment
• 12:41 Stepping up the boundary with an updated system
• 13:32 Why are boundaries, mental models and/or systems so important?
• 14:16 The open house analogy
• 16:08 How to overcome anxieties about setting or strengthening boundaries
• 17:47 Practicing boundary setting
• 18:40 Harumi celebrating wins and failures in her business and personally
• 19:29 Harumi's regrets on looking back
• 21:30 What's in store for Harumi in 2021 and beyond?
• 22:56 Harumi's key advice on creating, maintaining and raising boundaries
• 25:18 Thank you Harumi for joining the show!
• 25:43 Thank you listeners!